| Value | Category | Cases | |
|---|---|---|---|
| 1 | Less than 5 minutes (appropriate for texting or email and may be applicable to other modes of contact as well)Less than 5 minutes (appropriate for texting or email and may be applicable to other modes of contact as well) | 25 |
43.9%
|
| 2 | 5-15 minutes | 4 |
7%
|
| 3 | 15-30 minutes | 10 |
17.5%
|
| 4 | 30-60 minutes | 10 |
17.5%
|
| 5 | Longer than one hour | 8 |
14%
|